Home Helpers Care Selsley Limited Privacy Notice

Background

Home Helpers Care Selsley Limited (HHC) understand that your privacy is important, and you care about how your personal data is used and shared online. HHC is committed to protecting the privacy and security of your personal information that is collected on our website (www.homehelperscare.co.uk). We will only collect and use your personal data in ways that are described here. This is in accordance with the general Data Protection Regulation (GDPR) and Data Protection Act 2018. 

Who are we? 

This website is operated by Home Helpers care Selsley and Square Space (www.spuarespace.com). We are joint controllers of all personal information collected on the website. We have disabled the analytics cookies. 

HHC is regulated by CQC. 

How are we contactable?

You are able to contact us by email or telephone or by completing our online enquiry form. All of this information is available on the ‘Contact Us’ page. 

Our promise to you

We will comply to the Data Protection Act when it comes to processing your data. The information we hold about you will be:

  • Used lawfully, fairly and in a transparent way.

  • Collected only for valid purposes and not used in any other way.

  • Kept only as long as necessary for the purpose we have told you about.

  • Kept securely.

Your right

The data we hold is your personal data, you have the following right:

  • Right to Access – this means you have ask for a copy of all personal information we hold about you.

  • Right to Rectification –if any of your personal data we hold is inaccurate please contact us (section Contact Us on our website).

  • Right to be Forgotten –you are able to ask us to delete any personal data we have on you.

  • Right to Restrict –you have the right to restrict the processing of your data.

  • Right of Objection –you have the right to object us using your personal data we hold on you.

  • Right of Data Portability –you have the right to request a copy of your personal data we hold on you to re-use with another service or organisation.

  • Automated Decision-Making right – We do not use or rely on automated decision-making.

What information do we collect? 

Depending on your use of our website, we may collect some or all the following personal and non-personal information:

  • Name

  • Contact information such as email address and/or telephone numbers

  • Demographic location, such as post code and address

How will we use your data? 

All personal data is procced and stored securely for not longer than is necessary in light of the reason for which it was first collected. We will comply to safeguarding our rights under the GDPR and Data Protection Act 2018. 

  • Providing and managing your access to HHC website

  • Replying to emails from you

  • Supplying you with emails that you have opted into. You may unsubscribe at any time.

  • You have the right to withdraw your consent to HHC using your personal data at any.

  • We do not keep your personal data for any longer than is necessary.

How do we store your data? 

  • We only keep your personal data for as long as we need to in order to use it as described in the above section.

  • The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). HHC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

  • Data security is very important to use therefore we keep your personal information confidential and all outgoing and incoming emails are scanned for viruses.

Who may have access to your data? 

Some of your information may be shared with:

  • Members of HHC staff.

  • Companies that provide technical assistant and support.

How can you access your data? 

You have the right to ask for a copy of any of your personal data held by HHC. Under the GDPR we will provide you with all the personal data we hold on you, free of charge. 

Changes to Our Privacy Policy

We reserve the right to update this privacy notice any time. Any changes will be posted on HHC website. We recommend that you check this page regularly to keep up to date.